In February, SDXD worked with the City of San Diego’s Performance & Analytics Department (DataSD) to understand big data issues through extreme use cases. The workshop, Design for Disaster Resilience, gamified use cases, journey maps and big data to bring parity between the event and uncontrollable situations. We followed up with a rapid prototyping hackathon in March with Adobe XD. Below are two great examples of the design solutions developed from the user stories, needs and challenges identified in February.
Safety Buddy App:
Air Quality App:
About February’s Experience Prototyping Event.
Recent fires and mudslides in San Diego, Riverside, and Ventura Counties, and the false missile alert in Hawaii show the technological challenges Cities face during crises.
SDXD members helped the City of San Diego’s Performance & Analytics Department better understand the type, mode and timeliness of data needed by different users, especially residents during times of crises. It’s all about who’s in the room. DataSD (https://data.sandiego.gov/), members of the Fire Department, Homeland Security, County and City tech staff, among other topic experts worked with user experience professionals in this 3 hour workshop to understand and work through extreme use cases.
The resulting journey maps and rough paper prototypes provided guidance on resident needs of big data, the human factors at play and logistical challenges.
About March’s Digital Prototyping Event
SDXD hosted a low-stakes creative hackathon led by Demian Borba, Strategic Development Manager and Product Owner for Adobe XD. The design challenges from February were our starting point. While teams developed prototypes, Demian and Chris Griffith, our local Adobe XD expert, offered tailored advice.
The resulting high fidelity prototypes provided the City of San Diego a tighter concept that they can use to drive conversations in their department meetings.
A big thank you to our Sponsors:
Free UX Prototyping Tools:
Adobe provided free UI Kits that enabled rapid prototyping: https://theblog.adobe.com/five-top-ux-designers-five-ui-kits-adobe-xd-now-available-free/
James is a San Diego based User Experience Researcher passionate about understanding users to craft memorable, impactful experiences.