Ever wonder how to recover from hosting a research findings meeting where no one shows up? Or have you ever been drinking your morning coffee while a homeless man emerges from under the table where your test devices are set up?
On this panel edition of SDXD, four UX researchers shared their most outrageous failures in research, strategies to move on, and learning to expect the unexpected. The goal was to learn from their failures in hopes to make research challenges more approachable. Panelists did a great job humanizing the process with their personal stories and highly actionable tips and tricks for making research easier for everyone involved.
- Hoa Loranger, VP @ NN/g
- Paul Hong, Director of Product Design & Experience @ Epicor Software
- Teena Singh, UX Strategy & Customer Insights @ ServiceNow
- Deborah Gill-Hesselgrave, Sr Human Factors Engineer & Executive Manager @ SPAWAR